Monday, December 10, 2012

I am such a pushover

For those of you that know me well, you would probably agree that I am a people-pleaser. I don't like to make people upset and I HATE knowing that I have disappointed someone. Since having Jacob, I have become a little more assertive and have gotten better at actually saying "no" to people if I am too busy. Well, that streak ended last Friday when I tried to cancel our diaper service...for the third time!

When Jacob was born, we decided to use Pampers diapers. They seemed to fit him the best and I liked how soft they were. As he got a little older though, we tried to switch to different brands and see if we could get out a little cheaper. In my search for different diapers, I came across the free trial from The Honest Company. They had super cute patterns and a great company message. They send you several free diapers to try out their products and I liked them enough to go ahead and order a one month supply. This was last June and the first week went fine. I really wanted to like these diapers, but then they started leaking. Not just a little leak here and there, but like goopy disgusting mess over night! I could not deal with that! When I called customer service to cancel, they offered to send me two free packages in the larger size to see if that fit him better. They did, but I still wasn't crazy enough about them to keep ordering them. When I called customer service to cancel, they were so nice and offered to delay my service to December to give me time to think about it.

Let me just say that the customer service people at The Honest Company are the absolute nicest! I really feel like they could be my friend and they seem to really care. I know, I know....they are just doing their job, but it makes cancelling so hard! When I called back on Friday to end this once and for all, I get sucked in again. They now make training pants which seem to fit toddlers really well. Jacob is built more like a toddler since he is so tall and skinny so I said to go for it. Phillip is probably going to kill me. Actually, maybe he will be mad enough to call and cancel for me since I obviously can't do it myself. Am I the only one with this problem?

Speaking of Phillip, some really good news came his way recently and I can't wait to share the news in a few days. So stay tuned! :)

Also, the new diapers should arrive by Thursday. I will post an update on if I like them any better. Regardless, Jacob will look super cute in the new patterns.